​About Us

The largest private carrier in Indonesia

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Enjoy Your Journey because You Are already Protected

Your comfort is our priority, Lion Air in cooperation with PT. Asuransi Simas Net present Lion Air Travel Insurance to provide comprehensive protection for you and your family.

Lion Air Travel Insurance are

Lion Air Travel Insurance in cooperation with PT. Asuransi Simas Net provide 24 hours protection a day, including accidents and travel inconvenience during the trip such as flight delays, lost of baggage and travel documents to the emergency medical evacuation services.
This product is underwritten by PT. Asuransi Simas Net and specially designed for Lion Air passengers.


Lion Air Travel Insurance is available to all Passengers who

Under 75 years old at the time of return to Indonesia
Place of departure is Indonesia Territory
Maximum travel period per trip not over than 31 days

Lion Air Travel Insurance is available in two type of coverage as follows

Round Trip
For those who are travel round trip with Lion Air. Lion Air Travel Insurance will cover since you are checked in at the departure airport, during trip and until your return at the airport of origin.
One way
For those who are travel only one-way flight with Lion Air. Lion Air Travel Insurance will cover since you are checked in at the departure airport until you are arrived at the destination airport.


Period of Insurance Lion Air Travel Insurance

For Round Trip
Coverage start at the time of passenger check-in at the airport of departure and end when the passengers return to the airport of origin.
For One way Trip
Coverage start when passengers check-in at the airport of departure and ended when the passenger arrived at the destination airport.

Policy Wording

In conjunction with the update of Lion Air Travel Insurance provider

  • For Lion Air Travel Insurance policy holder with policy purchase period up to December 31, 2013*, please contact lioninsurance@aig.com or call 0800 124 8888 (Toll Free) for any inquiries and claims.
  • For Lion Air Travel Insurance policy holder with policy purchase period starting January 1, 2014, please contact mkt.pld@sinarmas.co.id or call +62 888 987 8989 for any inquiries and claims.

(*Your Travel Insurance Policy will be remain in-force based on validity of your Lion Air ticket)

Policy Wording

The full terms and conditions of your Lion Air Travel Insurance policy can be viewed or downloaded using the links below. The files are in PDF format. You’ll need Adobe Acrobat to read these documents.

For any additional questions or clarifications, please visit our FAQs Page.

Exclusively designed for Lion Air passengers, Lion Air travel insurance promises

I am traveling

One-way and Round-trip - Download Full Policy Wordings
For Customers who Booked before Jan 1, 2014:

One-way - Download Full Policy Wordings
Round-trip - Download Full Policy Wordings

​Customer Service & Claims

Enjoy Your Journey because You Are already Protected

Your comfort is our priority, Lion Air in cooperation with PT. Asuransi Simas Net present Lion Air Travel Insurance to provide comprehensive protection for you and your family.

Lion Air Travel Insurance are

Lion Air Travel Insurance in cooperation with PT. Asuransi Simas Net provide 24 hours protection a day, including accidents and travel inconvenience during the trip such as flight delays, lost of baggage and travel documents to the emergency medical evacuation services.
This product is underwritten by PT. Asuransi Simas Net and specially designed for Lion Air passengers.


Lion Air Travel Insurance is available to all Passengers who

Under 75 years old at the time of return to Indonesia
Place of departure is Indonesia Territory
Maximum travel period per trip not over than 31 days

​FAQs

About Lion Air Travel Insurance

Lion Air Travel Insurance provides coverage for unexpected events such as accidents and travel related inconveniences such as lost of baggage and travel delays. Lion Air Travel Insurance is exclusively designed for Lion Air Passengers in mind and is only available when traveling on Lion Air.


Lion Air Travel Insurance is underwritten by PT. Asuransi Simas Net

At the moment, you can only purchase Lion Air Travel Insurance on www.lionair.co.id for Indonesia-originating flights. Simply add travel insurance to your itinerary while you’re booking your flights online.


Lion Air Travel Insurance through Lion Air Call Centers and Ticketing Offices is coming soon!

Lion Air Travel Insurance is available to Passengers who are:

  • 75 years old or below
  • Flying out of Indonesia
  • Traveling for less than thirty one (31) days

Are you traveling with an infant? Don't worry, infants are covered for free if they are traveling with an insured adult. Please refer to our full terms and conditions to learn more about our free coverage for infants.

Lion Air Travel Insurance is available in two types of plans. A specific plan is offered to you based on the type of ticket you are purchasing.

  • Round-trip Plan

    This plan is offered if you are flying round-trip on Lion Air and covers you both while you are in transit with Lion Air and during the time spent at your destination.

  • One-way Plan

    This plan is offered if you are only flying one-way on Lion Air and covers you from the time you check-in to the time you reach your Lion Air destination.